AI Customer Support
For operators drowning in six-plus hours a day of repetitive tickets. I scope the eighty percent (pricing, order tracking, returns, how-tos) into a working support agent; the remaining twenty percent (emotional tickets, damage claims) hard-routes to you with an auditable escalation log. The counter to the IH objection that AI tanks hard on emotional tickets is not to argue, it is to never let the AI own them in the first place.